Payments
Payment failed?
A payment can fail if your bank declines the charge, if the payment session expires before it completes, or if the connection drops mid-payment.
Your order is only charged once Paylesa confirms the payment with Paystack, so an unsuccessful attempt does not complete the order. You can retry the payment from the order in My Orders.
If money left your account but the order still shows unpaid, do not pay again. Contact support with the order number and your payment reference so the team can check it with Paystack.
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